The European Commercial Law Observatory (ECLO)

Proposals on ADR and ODR materials

European Commission proposals

  • European Commission Press Release dated 29 November 2011 titled Consumers: Commission puts forward proposals for faster, easier and cheaper solutions to disputes with traders.
  • European Commission Memo dated 29 November 2011 titled Alternative Dispute Resolution and Online Dispute Resolution for EU consumers: Questions and Answers.
  • European Commission Communication dated 29 November 2011 titled Alternative dispute resolution for consumer disputes in the Single Market.
  • Proposal for a Directive on alternative dispute resolution for consumer disputes and amending Regulation 2006/2004 and Directive 2009/22 (Directive on consumer ADR) dated 29 November 2011.
  • Proposal for a Regulation on online dispute resolution for consumer disputes (Regulation on consumer ODR) dated 29 November 2011.
  • Executive Summary of the Impact Assessment accompanying the proposals dated 29 November 2011.
    • Discussions

      • Final compromise text from Presidency to Permanent Respresentatives Committee on ADR and ODR 12 December 2012 inviting approval of text with a view to agreement with the European Parliament at first reading.
      • See also European Parliament Internal Market and Consumer Affairs Committee ADR and ODR subject file page.
        • Background

          • European Parliament Resolution of 25 October 2011 on alternative dispute resolution in civil, commercial and family matters.

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